Property manager · 11 staff · Bendigo
EVERY MAINTENANCE REQUEST IS AN EMAIL SOMEBODY RETYPES.
The problem
Tenant emails were read, then retyped as a work order, a tradesperson booking and an owner notice.
What we built
An intake form and a small web app. The request writes the work order, the booking and the notice.
The result
- Before
- 44,800keystrokes a year
Retyped three times.
- After
- keystrokes a year
Written once, by the tenant.
A keystroke is one thing a person had to type or click.
- Property
- Unit 2, 18 View St
- Issue
- Hot water system leaking
- Access
- Weekdays after 09:00
Work order
WO-0412 written
Tradesperson
Plumber booked, Thu 09:00
Owner notice
Notice drafted and sent
An illustration of the build running, with sample data.
Every job is quoted individually after a free consultation.
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